Our Renovation Warranty
About Us
Our Renovation Warranty
When we complete a renovation, we stand behind the work. Greenlight Renovation provides structured warranty coverage for the projects we build, so clients know exactly what’s protected after the project is finished.
Projects Covered
Full home renovations
Basement renovations and secondary dwelling units
Kitchens and bathrooms
Home additions
Structural alterations and major interior remodels
When we complete a renovation, we stand behind the work. Greenlight Renovation provides structured warranty coverage for the projects we build, so clients know exactly what’s protected after the project is finished.
Standard Warranty Coverage
When we complete a renovation, we stand behind the work. Greenlight Renovation provides structured warranty coverage for the projects we build, so clients know exactly what’s protected after the project is finished.
- Workmanship – 2 Years: We warranty the quality of our labour and installation.
- Water Penetration – 2 Years: Issues caused by assemblies or systems installed by our team are covered.
- Structural Work – 7 Years: Engineered structural work completed within our project scope is protected for seven years.
Extended Warranty Options
For larger renovation projects, additional protection may be available. Optional extended coverage can include:
- Workmanship protection extended to 5 years
- Structural coverage extended to 10 years
Extended warranties are typically available for full renovations, additions, and major structural projects. Coverage upgrades are priced individually based on project size, complexity, and risk exposure.
What’s Not Covered
Our warranty does not apply to:
Normal wear and tear
Damage caused by improper maintenance
Work completed or modified by other contractors
Structural movement outside the engineered scope
Moisture issues unrelated to our installations
Acts of nature or environmental damage
Alterations made after project completion
Client-Supplied Materials
If homeowners choose to supply their own fixtures or materials:
- Our installation labour remains covered.
- Any defects or failures in the product itself are covered under the manufacturer’s warranty, not by Greenlight Renovation.
- Manufacturer warranties apply directly to the homeowner.
If a product fails due to manufacturing defects, coverage is limited to labour directly associated with our installation.
One Point of Responsibility
Greenlight Renovation manages all warranty matters directly. While we work with trusted subcontractors and suppliers, they remain accountable to us, not the homeowner.
That means you always have one point of contact if a warranty issue ever arises, and we coordinate all inspections and corrective work.
To process a claim, please email the following information to info@greenlightreno.ca:
- Date the issue was first noticed
- Project completion date
- Confirmation of who supplied the materials (client or contractor)
- Confirmation of who performed the labour
- A signed copy of the project scope or contract showing the work performed
- Invoice number associated with the project
Providing this information helps our team review the issue quickly and schedule any necessary inspection or corrective work.
Once a claim is received, Greenlight Renovation will assess the concern and determine whether it falls within the scope of the project warranty.
Making a Claim
Warranty claims should be submitted within 7 days of discovering the issue.